FAQ Category Billing

How come I have a balance after my visit?

All insurance plans have different contracted rates depending on the services provided. The balance for each visit is dependent on the coverage provided by your insurance carrier. While most primary care office visits should be covered under the same benefit…

How will my insurance company be billed?

Your visit will be coded based on industry standard guidelines, which in turn creates a claim that we file electronically with your insurance carrier. To ensure proper and prompt processing of your claim, please verify the insurance information we have…

What is a deductible?

A deductible is a fixed amount a patient must pay each year before their health insurance benefits begin to cover the costs. After your deductible has been met, patients typically pay coinsurance — a percentage of the total costs —…

What is a co-pay?

A co-pay is a fixed amount the patient pays for medical services. The remaining balance is covered by the patient’s insurance company. Co-pays may vary within the same plans, depending on the service provided.